Technicians where you need them
Installations, rollouts, repairs and in-person support, in your offices and sites.
Technical + Field Services
In-person support
Some things are best fixed on site
A screen to install, a room to equip, a floor to move: our technicians travel on an agreed schedule or on call, and leave clean, documented work behind.
Our field services
A mobile, trained and equipped team.
Rollouts
Installation of workstations, printers and peripherals, and collection of old devices.
Repair + Maintenance
On-site diagnosis and repair, including under manufacturer warranty.
Moves + Reconfigurations
Disassembly, transport, reinstallation and testing of your IT equipment.
Resident Technicians
One or more technicians assigned to your offices full-time or part-time.
Why Avatec?
Planned, on time and documented
Every visit is scheduled, confirmed and followed by a report. You know who is coming, when, and what was done.
- Appointment booking
- Trained technicians
- Service report
- Tracking in the service desk
The Avatec approach
Discover. Recommend. Deploy.
A simple approach to go from your challenges to concrete results.
Step 1 · Discovery Call
A first conversation to understand your environment, priorities and constraints.
Step 2 · Recommendations
We analyze the situation and present the options, their costs and their effects.
Step 3 · Plan + Delivery
Together we agree on a plan, then we deliver, deploy and support the solution.
Frequently asked questions
Answers to the questions we hear most often.
Do you work in several cities?
We cover our clients’ sites according to their needs; tell us about your locations to confirm coverage.
Can you handle a large rollout quickly?
Yes, we mobilize a team and plan the rollout in waves to meet your deadlines.
Do you perform warranty repairs?
Yes, for the manufacturers we work with.
Also in Service + Delivery
- Service + DeliveryFrom procurement to day-to-day support, a team that takes care of your IT’s entire life cycle.Learn more
- Asset ManagementProcurement, configuration, tracking, warranties and disposal: your fleet under control.Learn more
- Professional ServicesArchitects, project managers and certified specialists, from strategy to implementation.Learn more
- Managed ServicesInfrastructure that is monitored, maintained and optimized, on a predictable budget.Learn more
- IT Support ServicesA service desk that responds quickly, resolves on first contact and follows every request through.Learn more
Contact us
Talk to one of our advisors.
Plan, supply, deploy, manage: tell us where you stand and we will propose what comes next.